Close contact services including soft tissue therapy (massage) are due to reopen from 12th April.  We are reopening on 19th April so please phone 07886101391 or email to book your long awaited appointment.  

Appointment booking process in order to minimise risk of spread of Covid-19.


  1. Agree appointment day and time.

  2. Prior to appointment client must complete and return online Covid-19 screening form (each time unless appointments are within the same week).

  3. If new client or new injury also complete health screen questionnaire prior to appointment.

  4. If new, telephone or zoom pre appointment to discuss what you are seeking treatment for and agree most appropriate treatment plan. 

  5. Provided all checks complete appointment will be confirmed which will be maximum 45minutes to minimise face to face time, with minimal chat. 

  6. Client to wear facemask on arrival and maintain on.  I too will be wearing face mask and also a visor and gloves.

  7. Antibacterial sanitiser to be used before arrival.

  8. Avoid touching of door handles or anything other than the couch (doors will be opened for you).

  9. Please bring your own pen so only you touch it for signing consent forms.

  10. Clothing to be placed in assigned area only.

  11. Hands to be sanitised on leaving treatment room / premises.

  12. Please bring your own water as you will need a drink immediately after treatment.

  13. Payment to be made online via BACs 09-01-27 account 40536330 Santander ref your name £50.00 account name Lizanne Robey t/a Newbury Sports Massage or by paypal £50.00

  14. There will be no treatments of the face or overlooking face. There will be no massage treatments; they will all be soft tissue therapy, biomechanics or rehab exercise related.

A minimum 30 minutes aeration time is needed between clients so please don’t arrive early.  This will also allow me time to clean all contact surfaces ie door handles, couch, massage bottle anything touched by client or therapist.  Fresh couch roll will be used with each client and disposed of immediately after treatment.   I will open doors for you and warmly welcome you into the slightly newer way of having your treatment, but I will as ever endeavour to do my very best to help you feel more comfortable in your own body and achieve your movement goals.

I have completed the World Health Organisation online training on Health services and PPE and infection control prevention

Your understanding, support and patience is much appreciated whilst we all navigate Covid-19 as safely as we can and re-open our clinics, and keep them open.

Thank you


© Newbury Sports Massage 2012